We offer FREE shipping on orders over $99 within Canada * (Some exceptions may apply for remote locations). Shipments will be via Canada Post Expedited Parcel.
Remote locations in Canada are not eligible for free shipping. Please contact Berkey Canada for shipping cost if this may apply.
You will be notified by email when your order has been shipped and a Canada Post tracking number will be provided. Customers are responsible for providing complete and 100% accurate shipping address. Your order will be shipped to the address you input into the “Shipping Address” field in the Berkey Canada Checkout Page. Berkey Canada cannot make changes to your shipping address once a package has been shipped, and Berkey Canada is not liable for packages lost due to incomplete or inaccurate addresses. In the case of a return order due to incomplete or inaccurate address, the customer is responsible for all shipping fees and a 20% restocking fee for the item(s).
Upon receiving your delivery, if an item is damaged or defective as a result of manufacturing, simply contact BerkeyWater.ca (Berkey Canada) and we will coordinate with the manufacturer.
It is the responsibility of every customer to inspect their order for accuracy and any damage to the order immediately upon receiving their delivery for every order.
Shipping Worldwide is available. Please send your mailing address and contact information for a shipping quote. Regular Mail and Courier Services are available at buyers expense. Please note that buyer will be responsible for all importation fees such as Insurance, Customs, Duties,